COVID-19 UPDATE

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Latest Update - 24th March 2020

Agnew Cars closure COVID-19

Update - 24th March 2020

In light of the Government’s announcement on Monday evening, I am writing to let you know that we have temporarily closed our dealerships with immediate effect, until further notice.

As a Group we take our responsibility to protect our colleagues and customers seriously and as such this means that team members will not be permitted to attend our dealerships going forward, which means that we will be unable to attend to customers.  Therefore, please do not travel to any of our locations for any outstanding bookings as you will be disappointed.

We are mindful however that there may be key workers among our customers who have cars currently in our workshops. 

We would ask, that if you are a key worker, that you contact each franchise via these email addresses: 

Franchise Email Address
BMW stayhome.BMW@agnews.co.uk
MINI stayhome.MINI@agnews.co.uk
Volkswagen stayhome.Volkswagen@agnews.co.uk
Mercedes stayhome.Mercedes@agnews.co.uk
SEAT & Agnew Autoexchange stayhome.SEAT@agnews.co.uk
Porsche stayhome.Porsche@agnews.co.uk
Audi stayhome.Audi@agnews.co.uk
smart stayhome.smart@agnews.co.uk
Volvo stayhome.Volvo@agnews.co.uk
Leasing stayhome.Leasing@agnews.co.uk
Autostore stayhome.Autostore@agnews.co.uk

 

We will make every endeavour to return your car to you, but we must ensure that we do this in a safe and compliant manner. If you are not a key worker, but have questions about your vehicle, please also contact us via this address. We will get back to you as soon as possible.

These are unprecedented events and we anticipate that many of our customers will contact us at this time, so we ask that you please bear with us. It was our hope that we would have been able to facilitate an orderly closure, however the safety and welfare of all our citizens must now take priority.

Thank you for your understanding.

Yuile Magee

Group Managing Director


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