26th March Update - Keyworkers

Update Thursday 26th March

All our showrooms are closed, however if you are a Key Worker requiring emergency repairs or further assistance please select the appropriate franchise stayhome e-mail below and a member of our support team will be in touch with you as soon as possible to assist you with your query.

We would ask, that if you are a key worker, that you contact each franchise via these email addresses: 

Franchise Email Address
BMW stayhome.BMW@agnews.co.uk
MINI stayhome.MINI@agnews.co.uk
Volkswagen stayhome.Volkswagen@agnews.co.uk
Mercedes stayhome.Mercedes@agnews.co.uk
SEAT & Agnew Autoexchange stayhome.SEAT@agnews.co.uk
Porsche stayhome.Porsche@agnews.co.uk
Audi stayhome.Audi@agnews.co.uk
smart stayhome.smart@agnews.co.uk
Volvo stayhome.Volvo@agnews.co.uk
Leasing stayhome.Leasing@agnews.co.uk
Autostore stayhome.Autostore@agnews.co.uk


And if you require emergency support please use the contact details below:

Manufacturer Name Contact Number Link if (Applicable)
Audi Audi assist 0800 699 999 https://bit.ly/2WYMYrV
BMW BMW Road side assistance 

0800 777 111

From Abroad: +44 (0)20 8686 2444

MINI MINI Road side assistance

0800 777 101

From Abroad: +44 (0)20 8603 9990

Mercedes-Benz Mercedes-Benz Roadside Assistance

00800 1777 7777

From Abroad: +44 (0)207 975 7077

Porsche Porsche Assistance

0800 777 123  

ROI Customers: 1 800 771647 

SEAT SEAT roadside assistance 0800 262 622 N/A
Volvo Volvo Assist (Allianz) 0800 777 116 N/A
Volkswagen Volkswagen Group Roadside Assistant
(operated by the AA)
0800 777 192 https://bit.ly/2WPvw8P
Volkswagen Commercial Vehicles Volkswagen Group Roadside Assistant
(operated by the AA)
0800 777 172 https://bit.ly/3buu0Nz


As a Group we take our responsibility to protect our colleagues and customers seriously and our businesses are closed.  Therefore, please do not travel to any of our locations for any outstanding bookings as the dealerships are not open. 

Our businesses will only be dealing with emergency repairs and any further assistance we can provide for Key Workers through our email and telephone channels. 

Thank you for your patience and understanding in these difficult times.

Yuile Magee

Group Managing Director

Frequently Asked Questions

View our latest FAQs and additional customer information here>>>


Contact Us