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Customer Support Charities

We understand there may be times where you need additional support to help make the right decisions for you. That's why we have included details of some independent organisations who may be able to offer support and guidance should you need it.

Customer Support Charities - health

Health 

Conditions or illnesses that affect ability to carry out day-to-day tasks.

Mental Health & Money Advice

Clear, practical advice and support for people experiencing issues with mental health and money.

Visit the Money Advice website

NHS Live Well

Advice, tips and tools to help you make the best choices for your health and wellbeing.

Visit the NHS Live Well website

MindWise

Clear, practical advice and support for people experiencing issues with mental health and money.

Visit the MindWise website

Financial Resilience

Need help and guidance to manage your finances.

AdviceNI

Get Free, independent advice and support on benefits, debt, money management and cost of living issues, helping people across Northern Ireland understand their rights and improve their financial wellbeing.

Visit the Advice NI website

The Money Advice Trust

Get free, impartial information and tools on how to manage your money.

Visit the Money Advice Trust website

Citizens Advice

Free confidential and independent advice on legal, debt, consumer, housing and more.

Visit the Citizens Advice website

Customer Support Charities - financial resilience
Customer Support Charities - life events

Life Events

Such as bereavement, job loss or relationship breakdown.

NHS: Bereavement Support

Grief after bereavement or loss.

Visit the NHS Bereavement Support website

NHS: Domestic Abuse

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.

Visit the NHS Domestic Abuse website

NHS: Support for Carers

Support and benefits for carers. Includes carer's assessments, support from local councils, respite care and help for young carers.

Visit the NHS Support for Carers website

Capability

Inexperience with financial matters or managing money. Need additional support with literacy, language or digital skills.

RNID

Support and advice for people who are deaf, have hearing loss or tinnitus, including practical help with communication, accessibility, benefits and everyday wellbeing.

Visit the RNID website

Relay UK

Helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service.

Visit the Relay UK website

AbilityNet

Providing specialist services and impartial support to create a digital world accessible to all.

Visit the AbilityNet website

Customer Support Charities - capability