Skip to main content

BMW Proactive Care

Person receives Proactive Care notification on their phone

Relax. We Care.

With BMW Proactive Care, BMW is at your side.

For more information on BMW Proactive Care, enquire now below or contact us at Bavarian BMW Belfast on 028 9009 7140.

Enquire Now

Why Choose BMW Proactive Care

Proactive Care identifies the need for action at an early stage, for example, when service and maintenance work is required or in the event of an imminent malfunction or breakdown. Our aspiration is to ensure a relaxing ride, offering maximum comfort and peace of mind at all times. Proactive Care is our new service promise.

Woman walks towards here car which has BMW Proactive Care
Phone gets Proactive Care alert

How BMW Proactive Care Works

Proactive Care has both a proactive and a preventive function. Real-time analysis of your vehicle data enables service, maintenance or repair requirements to be detected at an early stage and transmit them to BMW. 

When necessary, you will be contacted via the My BMW app, by e-mail, SMS, or a message sent directly to your vehicle. If there is an urgent issue, you will receive a phone call from a BMW expert. This ensures you can enjoy relaxing journeys.

Benefits of BMW Proactive Care

Experience the Ultimate in Vehicle Care with BMW Proactive Care

Enjoy a new standard of service that’s:

  • Proactive
  • Convenient
  • Transparent
  • Professional
  • Free of charge
Woman smiles as she has BMW Proactive Care

Get in Touch Today

For more information on BMW Proactive Care, enquire now below or contact us at Bavarian BMW Belfast on 028 9009 7140.

Enquire Now

Terms & Conditions

Proactive Care is available worldwide for all BMW models with BMW Operating System 7 (from version 07/2019) or later. To enjoy the full extent of Proactive Care services for your BMW, you will need an active BMW ConnectedDrive account for your BMW and your vehicle must be added to your BMW ID in the My BMW app or on the My BMW portal. Please add your current phone number and email address plus your preferred BMW partner to your personal details in your BMW ID. Please also remember to consent to the Privacy Policy for the transmission of your vehicle data in the vehicle ("Ensure Mobility" and "Smart Maintenance"). What's more, to make contact even easier, simply enable push notifications in the My BMW app.